The Beloved Hotel (Adults Only), Cancun ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Condominio Playa Mujeres, Cancun, Mexico, 77500

The Beloved Hotel is an adults-only, boutique all-inclusive resort located in Playa Mujeres, Cancun. It offers direct views of the Caribbean Sea and is recognized for its elegant suites and relaxed atmosphere. A remote location enhances the secluded experience but limits nearby exploration.

Location

Situated approximately 10 km from Isla Mujeres, the hotel offers parking facilities for guests. Its remote setting provides a tranquil escape but limits opportunities for nearby exploration. Transportation options may be needed for guests wishing to visit local attractions.

Rooms

The Beloved Hotel features spacious suites that are modern in decor and filled with natural light. Each room is equipped with air conditioning, flat-screen TVs with cable channels, a minibar, and coffee/tea facilities. Bathrooms include Bvlgari toiletries, bathrobes, and rain showers, with many suites offering private terraces and plunge pools.

Eat & Drink

There are four onsite restaurants serving international-style cuisine, ensuring a variety of dining experiences. Guests benefit from poolside and beachside service, as well as 24-hour room service. All meals provided include drinks, such as local beer, wine, water, and soft drinks.

Leisure & Business

The property includes three outdoor pools, a children's pool, and a fitness center with a yoga studio. Guests can enjoy free non-motorized water sports, such as kayaking and snorkeling. Business amenities feature a meeting room and wireless Internet in public areas.

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Cancun 10.1 km

Airports

Isla Mujeres (ISJ) 9.2 km

Cancun (CUN) 28.3 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Culinary Experience

During my stay, I was thrilled by the diverse culinary options available at Beloved. I particularly enjoyed dining at El Mar, where my favorite chef Marcelina dazzled us with her chilies en Nogada. The presentation was good, and each dish was full of flavor. Additionally, the beachside dining offered by Christian was attentive and nice, making our evenings truly special.

Emily12345. United States, 2024-01-15Read full review on

Relaxation Redefined

The spa at Beloved was like a slice of heaven. From my very first visit, I was welcomed with warmth and was treated to an amazing hydrotherapy session. Barbara from the spa was incredibly friendly and made my mani/pedi experience even more enjoyable with her attentive service. The ambiance was tranquil, which enhanced my relaxation during my stay.

SebastianLover. Canada, 2024-02-28Read full review on

Luxurious Suite Experience

I stayed in the two-story Casita Suite, and it was just perfect for our needs. The design was stunning, and the private plunge pool provided an very nice view of the beach. The cleanliness was perfect, with housekeeping maintaining our room beautifully throughout our stay, ensuring we always had fresh beverages stocked in the mini fridge.

GaryTravels. United Kingdom, 2024-03-10Read full review on

Engaging Fitness Activities

I particularly enjoyed the variety of fitness classes offered, which helped me stay active while vacationing. The state-of-the-art gym had all the equipment I needed, and joining organized activities like yoga and salsa lessons added an exciting twist to my day. The staff was supportive and enthusiastic, making the workouts even more enjoyable.

AdamFitness. Australia, 2024-04-25Read full review on

What’s included

General

Free Wi-Fi
Parking
Rooms/ Facilities for disabled
Lift
Currency exchange

Sports & Fitness

Exercise gym
Tennis
Golf course

Dining

Restaurant
Bar/ Lounge area

Business

Business centre

Spa & Leisure

Swimming pool
Spa & wellness centre
Sauna
Jacuzzi

Room features

Free Wi-Fi in rooms
Air conditioning
In-room safe
Balcony

Media

Television
Telephone

Location

Condominio Playa Mujeres, Cancun, Mexico, 77500

Map view

Condominio Playa Mujeres, Cancun, Mexico, 77500

City landmarks

Puerto Juarez 77500Mexico

El Meco Archaeological Site

3.4 km

Mar Caribe

Delphinus Playa Mujeres

2.5 km

Church

Catholic church Maria Estrella del Mar

3.7 km

El Centro

6.3 km

Church

Parroquia Inmaculada Concepcion

6.4 km

Between Calle Abasolo And Av. Rueda Medina

El Malecon

6.4 km

Nearby

Punta Sam

Puerto Amada

0 m

Restaurants

Duke's Lobster & Seafood

530 m

Calle Vialidad Paseo Mujeres Manzana 1 Lote 10 SM 3 Zona Continental de Isla Mujeres Finest Playa Mujeres

Reviews and Ratings

Feedback from previous guests about their experience.

80%

liked the hotel and would stay again

Outstanding service

Delicious dining options

Sustainability improvements needed

Upper-end pricing for massages

8.0/10

Great

Rooms

9.0

Location

9.2

Service

9.0

Dining

8.0

Ivan

United States, February 2025

9.4/10

Beloved is a tranquil oasis perfect for couples looking for a relaxing getaway. The resort boasts fantastic staff who go above and beyond to ensure a memorable experience, and the clean, spacious rooms with private pools are a treat. While the dining options are largely excellent, the house wine could use some improvement. Overall, it's a fantastic value for the exceptional service and amenities provided.

Rooms

10.0

The rooms are spacious and clean, with a lovely patio space that enhances privacy. Having a private pool was the stuff of dreams!

Service

10.0

The service is outstanding and the staff are genuinely dedicated to making your stay as enjoyable as possible. They remember details about guests, which adds a special touch.

Location

10.0

The resort is located in a beautiful and quiet area of the Mexican Caribbean, perfect for a relaxing escape. It's not a party environment, which is exactly what we were looking for.

Dining

8.0

The dining experience is overall great, with a variety of restaurants offering delicious food. However, the house wine could definitely be improved.

Facilities

9.0

The facilities are excellent, including multiple pools, restaurants, and a top-notch spa with an amazing Aqua Therapy circuit.

Max

United States, February 2025

8.6/10

I had an amazing time at this resort! The service was outstanding, making us feel welcome and pampered throughout our stay. The food was mostly great, but the basic wines offered at dinner left much to be desired. Our room was spacious and the beach location was lovely, but some minor issues like Wi-Fi upon late arrival posed challenges. Overall, I would recommend this place for its warm atmosphere and dedicated staff, but there are small areas that could use improvement.

Rooms

9.0

Our room was incredibly spacious with a fantastic patio that boasted beautiful views. It really felt luxurious!

Service

10.0

The staff really went out of their way to provide excellent service, from the beach to the restaurants, making our experience special.

Location

9.0

The resort has a lovely beachfront location that feels calm and private, far from the noisy hustle of larger hotel zones.

Dining

7.0

Dining was enjoyable with plenty of choices, though some basic wines could definitely be improved.

Facilities

8.0

The amenities were well-maintained, and we loved the access to pools and beach activities.

Robert

United States, January 2025

9.6/10

My stay at Beloved was simply unforgettable! From the moment we arrived for our anniversary, we were treated like royalty. The atmosphere was tranquil and relaxing, which made it the perfect getaway. The service was prompt and accommodating, and every meal was delicious. However, I wish the check-in process had been slightly faster. Overall, it was an incredible experience that I can't wait to repeat.

Rooms

10.0

Our room was impeccably clean, spacious, and included a lovely patio with stunning views.

Service

10.0

The service was phenomenal; everyone went out of their way to make sure we were happy.

Location

10.0

Beloved is located in a serene environment, away from the hustle and bustle—just what we were looking for!

Dining

10.0

The food was absolutely the stuff of dreams, with various delightful options available around the clock.

Facilities

10.0

The spa facilities and hydrotherapy sessions provided were soothing and luxurious.

Frank

United States, October 2024

5.4/10

I was really looking forward to this hotel based on my previous experience, but unfortunately, this visit fell short in many areas. While the property itself is beautiful and the staff was eager to help, the overall service felt stretched, especially with dining and pool facilities. I faced issues with my room and noticed a deterioration in cleanliness during this stay, which made it hard to enjoy what could have been a wonderful vacation.

Rooms

6.0

The room was nice but the bathroom had maintenance issues, like a cloth line falling off and brown water from the bath.

Service

5.0

Despite the staff’s willingness to help, the service was unreliable, with very long waits for food and drinks.

Location

7.0

The location was decent, but the limited pool loungers made enjoying it more difficult than it should have been.

Dining

5.0

While the dining options were decent, the long waiting times for tables were frustrating, especially when several restaurants were closed.

Facilities

5.0

The pool area was beautiful, but the temperature of the pool was too cold and the hot tub was not functioning.

Lucy

United States, September 2024

10.0/10

Beloved Playa Mujeres is an exceptional resort that combines luxury with a serene atmosphere, perfect for a couples' getaway. The food and service were outstanding, with particular accolades for the staff's attentiveness. While the beach area was pristine, there could be some enhancements in the sustainability practices regarding toiletries. Overall, it offers incredible value for a relaxing vacation.

Rooms

10.0

The rooms were spacious and beautifully designed with great patio spaces offering stunning views. The comfort level was top-notch.

Service

10.0

The service was truly remarkable, exceeding my expectations at every turn. Each staff member seemed genuinely committed to ensuring our stay was perfect.

Location

10.0

The resort's location is idyllic, nestled between a beautiful beach and lush gardens. The entire area was kept immaculate, adding to the overall charm.

Dining

10.0

Dining options were wonderful, with delicious meals across all restaurants. Special mention to the unique offerings of Chef Louis Rafael—it was a culinary delight!

Facilities

10.0

The facilities were pristine and well-maintained, particularly the beach and pool areas. The hydrotherapy experience at the spa was also a highlight.

Outstanding service

Sustainability improvements needed